Wednesday, 21 September 2011
Monday, 19 September 2011
Dear Mr Edward
Thanks for your email. I can appreciate that having a store layout plan would be really helpful when shopping for groceries.
It’s a great idea, although unfortunately we currently don’t offer this service.
There are a few reasons why we don’t, one being the frequency in which items change position or have stock issues.
Stores will also move the layout in accordance with the most current promotions too, so may cause confusion on set plans.
This is not to say we won’t take this on board as we’re always looking for new ways to make you store visits as enjoyable as possible.
With that in mind, I’ve passed your feedback on to the store planning team for future review.
I appreciate you taking the time to get in touch and we look forward to seeing you in store again soon.
My colleague sent me this email. It did make me chuckle. I doubt it's real, but it hardly matters
"This letter was sent to the Kirkcaldy High School Principals office after the school had sponsored a luncheon for seniors. An elderly lady received a new radio at the lunch as a door raffle prize and was writing to say thank you.This story is a credit to all humankind. Forward this to anyone you know who might need a lift today.
Dear Kirkcaldy High School ,
God bless you for the beautiful radio I won at your recent Senior Citizens luncheon. I am 87 years old and live at the Raith home for the Aged. All of my family has passed away so I am all alone. I want to thank you for the kindness you have shown to a forgotten old lady.
My roommate is 95 and has always had her own radio; but, she would never let me listen to it. She said it belonged to her long dead husband, and understandably, wanted to keep it safe.
The other day her radio fell off the nightstand and broke into a dozen pieces. It was awful and she was in tears. She asked if she could listen to mine, and I was overjoyed that I could tell her to fuck off.
Thank you for that wonderful opportunity.
God bless you all.